Refund policy

Return & Exchange Policy

Because all items are custom made to order, we do not accept returns or exchanges for:

  • Incorrect size selection by the customer
  • Change of mind
  • Custom or personalized designs
  • Minor color variations due to screen settings

However, we will gladly replace or refund an order if:

  • The item arrives damaged
  • The wrong item was sent
  • There is a printing or production defect

To request a replacement:

  • Contact us within 5 days of delivery
  • Include your order number and clear photos of the issue
  • Items must be unworn and unwashed

Approved replacements will be remade and shipped at no additional cost.

 

Please Double Check

Customers are responsible for:

  • Reviewing spelling, names, and dates on custom orders
  • Checking size charts before ordering
  • Ensuring shipping addresses are correct